Change and cancel appointment

Your appointment

Fill in your personal details and the time of the visit. Inform the person who has ordered the service of the cancellation or rebooking, except in the case of anonymous visits. This may delay, for example, the issuance of certificates of fitness for service or certificates for new employment, depending on the next available period. All data is sent using a secure connection.

Fill in your personal details and the time of the visit. Inform the person who has ordered the service of the cancellation or rebooking, except in the case of anonymous visits. This may delay, for example, the issuance of certificates of fitness for service or certificates for new employment, depending on the next available period. All data is sent using a secure connection.

Booking type
Booking within 2 days

Late changes of appointments or cancellations made less than two working days before the booked visit will be charged to the employer depending on the agreement with Falck.

Late changes of appointments or cancellations made less than two working days before the booked visit will be charged to the employer depending on the agreement with Falck.

 

A new appointment for visits needs to be approved by the employer unless otherwise agreed with Falck. Does not apply if you order as a private individual.

 

A new appointment for visits needs to be approved by the employer unless otherwise agreed with Falck. Does not apply if you order as a private individual.

New booking is approved by my employer

Booking rules

  • If you change or cancel an appointment less than 48 hours before the visit, you will be charged according to the agreement with Falck (some employers may have a shorter cancellation period).
  • If your booked appointment is directly after a public holiday, you need to change or cancel the appointment no later than 12:00 on the working day before the public holiday. 
  • For late rescheduling, your employer must approve the new appointment (this does not apply to anonymous visits or self-ordering). Late rescheduling can cause any certificates to be delayed. 
  • Remember to always inform your employer if you change or cancel an appointment (this does not apply to anonymous visits or your own order).

Booking rules

  • If you change or cancel an appointment less than 24 hours before the visit, you will be charged according to the agreement with Falck (some employers may have a shorter cancellation period).
  • If your booked appointment is directly after a public holiday, you need to change or cancel the appointment no later than 12:00 on the working day before the public holiday. 
  • For late rescheduling, your employer must approve the new appointment (this does not apply to anonymous visits or self-ordering). Late rescheduling can cause any certificates to be delayed. 
  • Remember to always inform your employer if you change or cancel an appointment (this does not apply to anonymous visits or your own order).

Booking rules

  • If you change or cancel an appointment less than 12 hours before the visit, you will be charged according to the agreement with Falck.
  • If your booked appointment is directly after a public holiday, you need to change or cancel the appointment no later than 12:00 on the working day before the public holiday. 
  • For late rescheduling, your employer must approve the new appointment (this does not apply to anonymous visits or self-ordering). Late rescheduling can cause any certificates to be delayed. 
  • Remember to always inform your employer if you change or cancel an appointment (this does not apply to anonymous visits or your own order).
In Swedish

Before your visit

Read more about what you need to bring or prepare for your appointment.

Read more